Arati Vora, Director of R&D, QC, and Operations of Molygraph Lubricants has played a crucial role in shaping the industry and driving the success of the renowned brand. With 38 years of experience in Specialty Lubricants, Aarti extends her profound knowledge to various grease chemistries, and she combines her technical expertise with practical insights to deliver outstanding results.
In this exclusive interview, Aarti discusses what distinguishes the company in the competitive lubricant manufacturing industry. From groundbreaking innovations and advanced R&D capabilities to stringent quality standards and strategic market expansions, Molygraph continues to set benchmarks in performance and reliability
What sets Molygraph apart from other lubricant manufacturers in terms of innovation and product development?
At Molygraph, our R&D department is the heart of our organization. We constantly strive to stay ahead of the curve, working on new formulations and product improvements through an extremely vibrant and dynamic team that thrives on challenges. Our core focus is on finding tailor-made solutions that address the specific needs of our customers. This dedication to customized innovation sets us apart from other lubricant manufacturers.
Can you elaborate on Molygraph’s R&D capabilities and how they contribute to maintaining your competitive edge in the market?
We invest heavily in the latest tribology testing equipment to ensure our products meet the highest standards of performance and reliability. With over 50 advanced testing instruments and performance rigs, we meticulously evaluate parameters such as load, wear, temperature, corrosion, adhesion, water, and chemical resistance. This comprehensive approach allows us to simulate real-world conditions accurately, ensuring our products deliver exceptional performance in the field and maintain our competitive edge in the market.
How does Molygraph ensure the highest quality standards in its products, and what certifications do you adhere to?Â
Molygraph adheres to several internationally recognized certifications that underscore our commitment to quality, environmental responsibility, and occupational health and safety:
- ISO 9001: Ensures our quality management systems meet the highest international standards.
- ISO 14001: Demonstrates our commitment to effective environmental management and sustainability practices.
- ISO 45001: Focuses on maintaining robust occupational health and safety standards.
Our QC lab is outfitted with the latest testing instruments and follows strict procedures at every stage, from raw materials to finished goods, to ensure adherence to stringent quality protocols.
Can you discuss your key markets, recent expansions, or partnerships, and how these have impacted your market presence?
Molygraph’s products are currently available in over 25 countries across Asia, the Middle East, and the Americas. Our core market remains India, which is on a significant growth trajectory with immense unexplored potential. In our international business, we have aggressive plans to expand further, reinforcing our global footprint.
To support this growth, we have made substantial investments in various directions. Our manufacturing facility is set to triple in size, ensuring we can meet the increasing demand and maintain our commitment to quality. Additionally, we are expanding our R&D capabilities, focusing on developing innovative solutions customized to the specific needs of diverse markets. Our robust network of over 100 channel partners plays a crucial role in our distribution strategy, allowing us to reach a broader audience and enhance our market presence.
How does Molygraph support its customers in terms of service and technical support?
We believe that exceptional customer support is as crucial as the quality of our products. Our dedicated team of 40 experienced sales representatives is always on hand to provide personalized assistance and expert guidance to our customers. This team plays a pivotal role in understanding customer needs, offering tailored solutions, and ensuring seamless communication throughout the process. In addition to our robust sales team, we offer comprehensive technical support services, including troubleshooting and product trials. Our technical experts work closely with customers to identify and resolve any issues that may arise, ensuring optimal performance and efficiency of our lubricants in their applications. By conducting on-site trials, we help customers validate the effectiveness of our products in their specific operating conditions, providing them with the confidence and assurance they need to achieve their operational goals.
Can you discuss any upcoming product launches or new developments that Molygraph is excited about?
We aim to expand our global footprint further, especially in emerging markets. We are also focused on advancing our R&D efforts to develop next-generation lubricants that cater to the evolving demands of various industries. Sustainability will continue to be a major priority, and we are investing in new technologies to enhance the environmental performance of our products. Ultimately, our goal is to remain at the forefront of the lubricant industry, providing innovative solutions that drive efficiency and reliability for our customers.
