Automation to supplement cost reduction and boost industries post COVID-19

Chenthil Eswaran, Practice Head of Enterprise Business Applications, Aspire Systems shares his point of view on how automation would help the manufacturing industry in the post-COVID era.

Automation, COVID-19, Cloud Automation, Robotic process automation, Artificial Intelligence

As the world emerges from the grip of COVID-19 pandemic, business leaders from various sectors are strategically focusing on risk factors that would affect their companies in the future. As a solution, these leaders found automation could reduce costs and boost their industries post the pandemic. 
Investing in automation can remove the risk of dependence on humans, its implementation in high human interaction jobs will get intensified. For example, high-performance Robots can work faster for longer periods on mundane tasks that humans need not be doing, thus freeing them to work on more important and intellectual tasks.

The current situation has pushed business leaders to innovate like never before. Automation technologies such as Cloud, AI (Artificial Intelligence) and RPA (Robotic Process Automation) have the potential to increase service availability, reducing costs, and thus increasing efficiency after the crisis. This innovative approach can help companies to be prepared for uncertainties.

The future of tomorrow’s successful organization is in full end-to-end automation. Let us take a look at how and where automation technologies provide seamless functioning after COVID-19:

Due to the COVID-19 pandemic, almost 90% of the companies across the globe have initiated work from home policies. Organizations are increasingly moving their data and applications away from the data center to the cloud. This transition from CapEX to Opex made cloud technology witness substantial growth in the market. Cloud benefit businesses with its flexibility to scale, optimize costs, and provide faster services to the customers. As automating all the modules in the cloud environment is a complex task, cloud automation reduces manual efforts of repetitive tasks by using machine learning techniques and various automation tools. Thus, organizations can boost their businesses and construct more predictable and reliable workflows in the future using cloud strategy.
Benefits of Cloud Automation:
1. Agility and scalability
2. Simplifies the process and also reduces the complexities
3. Reduce IT infrastructure costs
4. Ensures optimum utilization of critical resources by Liberating the unused one’s
5. Easily accessible to work from any place on any device
6. Continuous innovation with painless upgrades

Robotic Process Automation (RPA)
In the present pandemic, unsung technologies like RPA aim to streamline operations in an enterprise, reduce costs, and offer recession-proof operations. By using RPA, enterprises can automate repetitive business processes or tasks that are rule-based. Its successful performance during the pandemic has started on the upsurge in its future demands undeniably. The next big change in RPA will see more digital employees and digital transformation. With an integration of all communication tools (Emails, social media tools, HR applications, etc.) in the digital workspace that employees use, communication barriers can be removed and thus, promoting productivity, innovation, and efficiency.
Benefits of implementing RPA:
1. Bots are easy to implement and cost-effective
2. As bots happen to be more accurate in doing every task the same way every time, their adoption in large enterprises to reduce manpower will become higher
3. Bots gather information from different sources to keep up the stock details of vendors selling various goods
4. Bots can be used to automate replies to FAQs by easing the whole process

Artificial Intelligence (AI)
Artificial Intelligence plays a significant role in defining this “new normal” of work in the present pandemic (and most likely also in the post pandemic) world. It enables companies to adapt to fast-changing situations by infusing the key attributes of agility, frugality, and responsiveness. AI can also create an effective workforce in the future by combining both the human capability of superior thinking and the fast-execution capability of robots. This approach helps companies not only survive the challenging conditions but also come out with the latest and robust capabilities.
Benefits of Artificial Intelligence
1. Reduces the probability of errors and provides greater precision
2. Study historical data to reduce costs
3.  24/7 Digital Assistance
4. Reduces time spent on data analysis
5. Early detection and epidemic analysis

Automation is an essential key for organizations to overcome the pandemic crisis. Its enhanced capabilities help organizations to occupy a place of sustainable prominence, reduce costs, and boost their growth amidst the competitive world. Businesses that prioritize investing in automation technologies will excel now and stand stronger in the face of future disruptions.


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